Terms & Conditions

Terms and Conditions Matrix Frame BV – Mobile Light Box 1 August 2024

The https://www.mobilelightbox.eu/ online service is offered by 
Matrix Frame BV – Mobile Light Box.

Headquarters 

Matrix Frame BV – Mobile Light Box
Flevoweg 27
2318 BZ Leiden 
The Netherlands

Warehouse

Matrix Frame BV – Mobile Light Box
Flevodwarsweg 13
2318 BW Leiden 
The Netherlands

Registered with the Trade Register under no. 28053796, having a VAT registration code NL800099989B01, hereinafter referred to as the Company.

You can contact us by:

1. By post to the above address.
2. By e-mail to: finance@matrixframe.nl – for initiating collaborations and partnerships or financial questions, at rick@mobilelightbox.eu – for order information, stock, commercial offers or information about the products and services offered.
3. By phone at: +31620727256

About

Matrix Frame – Mobile Light Box is an advertising production company specialized in making prints on textile materials through specialized procedures, in the sale of advertising display solutions and systems and in offering consultancy for advertising display systems containing textile prints.
Mobile Light Box is an online commerce service that offers users the opportunity to purchase and take possession of the products sold. The purchase of the products is made based on the orders received online on the website or by phone/email/order form.

Intellectual Property

The content and design of Matrix Frame – Mobile Light Box, as well as any other material related to it sent to you by email or provided to you by any other means (e.g. articles, design, product descriptions and any other materials), belong to the Company and/or its collaborators – where expressly specified – (copyright) and are protected by intellectual property legislation. You may not use, reproduce or permit anyone to use or reproduce the Matrix Frame – Mobile Light Box materials without prior written permission from the Company.
You may not use frames or framing techniques for trademarks, logos, or other copyrighted information (including images, texts, interfaces, forms) of Matrix Frame – Mobile Light Box without prior written permission from the Company.
The limited, revocable and non-exclusive creation of hyperlinks to the Matrix Frame – Mobile Light Box ‘s index page is permitted, as long as this action does not present the Matrix Frame – Mobile Light Box service in a false, misleading, derogatory or offensive light. You may not use the company logo or other graphic properties, or trademarks as part of hyperlinks without prior written permission from the Company.

Registering as a user (My Account)

The site Matrix Frame – Mobile Light Box can be accessed free of charge, and simply browsing through its pages is not conditioned by registration as a user. However, to benefit from certain services offered by the site, such as saving customer addresses, automatically filling in data when placing the order, receiving the Matrix Frame – Mobile Light Box newsletter or checking the status of orders placed, you will need to register as a user (creating a user account on the Site in the “My Account” section) or when placing an order). Registration as a user implies your prior acceptance. of the Terms and Conditions of use of the Matrix Frame – Mobile Light Box and its Privacy Policy. These regulations constitute the contractual basis of the relations between the User and the Company.
As the provisions of the Terms and Conditions of Use and the Privacy Policy are subject to change, please re-check them periodically. If you no longer agree with their provisions, please stop accessing/using Matrix Frame – Mobile Light Box services.

If you use this site, you are responsible for maintaining the confidentiality of the access data in your account created on the site and you agree to take responsibility for all activities performed under your account created on the site.

Matrix Frame – Mobile Light Box reserves the right to terminate user accounts, modify or remove text, images, hyperlinks, or refuse the sale of products, in its sole discretion.

Purchase procedure

To buy and take possession of the products offered for sale on Matrix Frame – Mobile Light Box it is necessary to go through the following steps:
1. identification and choice of products
2. Configuration of the desired product: adding the desired graphics, choosing the dimensions, accessories, mentions order
3. Placing the order from the cart by completing and entering the customer and delivery data in the “checkout” stage.
4. Validation of the Fiscal Identity Code (VIES) of the company on which the products will be invoiced.
5. Choosing a payment method: By Bank Transfer or Secure Card Payment (through Stripe).
6. Checkout via the final confirmation page.

The payment is made online or by bank transfer/payment order, under the conditions regulated, and the final cost will contain the price of the ordered products, extra fees or services if applicable, VAT if applicable, and the cost of shipment if applicable.

– the delivery of the ordered and paid products will be accompanied, if applicable, by the warranty certificate, the certificate regarding the after-sales service provided by the manufacturer/importer/distributor and/or other certificates if applicable.

By placing an electronic or telephone order on Matrix Frame – Mobile Light Box, you agree to the form of communication (telephone and/or e-mail) through which the Site conducts its operations.

Prices

Unless otherwise stated, the prices of the products displayed on the Matrix Frame – Mobile Light Box website represent the final purchase prices excluding VAT. The final purchase prices are displayed after choosing the product options (e.g. Configuration, Deadline, etc.) and do not contain VAT. At the end of the order and on the shopping cart page, the VAT will be calculated and displayed, as well as the total price with VAT included.

Payment methods

To make the payment of the ordered products, you can choose from the following payment methods:

Bank transfer/money order. If you have chosen bank transfer/money order as your payment method, the next screen will thank you for your order and provide you with the necessary information for payment by bank transfer. You will receive this information also by e-mail.

Bank card – you will be redirected to the (secure) card payment page through 3D Secure of the Stripe payments provider to pay for the products securely. Subsequently, a successful payment confirmation page will be generated by the operator.

How do I buy and pay for products on the Matrix Frame – Mobile Light Box website by bank transfer/money order?

You can buy products through Matrix Frame – Mobile Light Box by following 3 steps:
1. Select and configure the product/products you want, then click on the “Add to cart” button.
2. Go to the shopping cart page located at the top right of the page marked with icon 🛒
3. Enter/confirm your personal data personal and or legal information on the checkout page.

This information is necessary for the correct and efficient processing of the order placed by you. Please fill in the form correctly and indicate the persons and/or company to whom the invoicing and delivery is made. The e-mail address is of utmost importance because the information related to the order and the ordered products will be automatically transmitted by e-mail. An incorrect email address slows down the entire ordering process. Moreover, Matrix Frame – Mobile Light Box will not be able to contact you and inform you about the status of your order.

If you have chosen Bank Transfer/Money Order payment method, you will receive an email with the details of your order. as well as the necessary details for payment by bank transfer, the next step being to make the payment as soon as possible to start processing your order. In the process of making the payment by bank transfer/payment order, you must mention in the Payment Details section of the payment order, the order or invoice number received by email, which also represents the confirmation of the order placed.

Warranty

The warranty offered by Matrix Frame – Mobile Light Box for electric parts of the display structures is 2 years.

For any details related to the customer warranty, please contact the sales department.

Reviews, comments, communications, and other content

Users can post reviews, comments, or other types of content; send suggestions, ideas, ask questions, propose articles or other types of materials, as long as their content is not illegal, obscene, threatening, defamatory, does not violate the right to privacy or the law on the protection of intellectual property; It does not contain computer viruses, commercial or political communications, which incite hatred or intolerance on ethnic, religious, racial, sexual orientation grounds, collective messages or other forms of spam. You may not use false email addresses or identities to post reviews, comments, communications, and other content.

Matrix Frame – Mobile Light Box reserves the right but has no obligation to remove or edit all types of content posted by users and has no obligation to periodically review such content. By posting reviews, comments, communications and other content on Matrix Frame – Mobile Light Box, you convey, unless otherwise indicated by the Company, the intellectual property rights, on a non-exclusive, perpetual, irrevocable basis, in the materials posted. The Company has the right to modify, reproduce, transmit, adapt, publish, distribute the materials posted by users, through any means of mass communication, from any country. By posting reviews, comments, communications, and other content on the site of Matrix Frame – Mobile Light Box, you grant the Company the right to use your name. in relation to the posted materials; you warrant that you own or otherwise control the intellectual property rights in the materials you post; that the materials posted do not violate any of the posting conditions of reviews, comments, communications and other forms of content from users, Matrix Frame – Mobile Light Box o.
SuperPrint.ro has the right, but not the obligation, to monitor, edit or delete, any type of content or user activities on the site. Matrix Frame – Mobile Light Box is not responsible for, and assumes no responsibility for, any materials posted by other third parties on the Site. Matrix Frame – Mobile Light Box has the right not to publish all comments and articles proposed by users.

Force Majeure

Matrix Frame – Mobile Light Box, affiliates and/or in general suppliers of products or services to Matrix Frame – Mobile Light Box cannot be held responsible for any delay or error resulting directly or indirectly from causes beyond the control of Matrix Frame – Mobile Light Box. This exemption includes but is not limited to errors in the operation of the technical equipment at the Matrix Frame – Mobile Light Box, lack of functioning of the internet connection, lack of functioning of telephone connections, computer viruses, unauthorized access to Matrix Frame – Mobile Light Box systems, operating errors, as well as cases of force majeure stipulated by the Dutch legislation in force.

Advertising

Matrix Frame – Mobile Light Box may display, on its pages, advertisements for the products in its offer as well as for products or services belonging to third parties. By using Matrix Frame – Mobile Light Box and accepting its Terms and Conditions of Use and Privacy Policy, you directly agree to be the recipient of such commercial communications.

Complaints regarding the violation of the law regarding the protection of intellectual property

Matrix Frame – Mobile Light Box respects the intellectual property rights of third parties. If you have noticed that the Site contains information that infringes their intellectual property rights, please send us a notice at finance@matrixframe.nl or contact us at the telephone number, or at the correspondence address, displayed in the About Us chapter of this agreement.

Applicable legislation

The services offered by the Company through Matrix Frame – Mobile Light Box are governed by the provisions of the Dutch law.
The terms and conditions of Matrix Frame – Mobile Light Box are subject to Dutch law. In case of litigation, an amicable resolution will first be attempted, within 30 working days from the registration of the complaint at the Matrix Frame BV headquarters. If an agreement cannot be reached within the term specified above, the disputes between the Parties will be submitted to the competent courts of law within the municipality of The Netherlands.

Presentation of the offer

Matrix Frame – Mobile Light Box reserves the right to operate at any time, any changes to the prices and technical data present on the MobileLightBox.eu website, without prior notice. The technical data present on the MobileLightBox.eu website is informative and do not represent a contractual obligation. The presentation photos on MobileLightBox.eu website is informative and there may be differences between them and the product. Matrix Frame BV will make continuous efforts to maintain the correctness and clarity of the information and technical data displayed on the website.