Privacy Policy – 1 August 2024
Matrix Frame BV operating under the name of Mobile Light Box operates the https://www.mobilelightbox.euwebsite, which includes the webshop.
This page is used to inform its visitors and customers regarding our policies with the collection, use, and disclosure of personal information for anyone who decides to use our webshop, the Mobile Light Box website and or buy our goods via e-mail. From now on we can refer to this as our service.
If you choose to use our service, then you agree to the collection and use of information in relation to this policy. The personal information that we collect is used only for providing and improving our service. We will not use or share your information with anyone except as described in this Privacy Policy.
Information collection and use
For a better experience while using our service, we require you to provide us with certain personal identifiable information, including but not limited to your company name, first & last name, phone number, postal & shipping address, and bank account. The information that we collect will be used to contact or identify you.
Matrix Frame BV processes personal data based on a legitimate interest, specifically a commercial interest.
Log data
We want to inform you that whenever you visit our webshop and or website, we collect information that your browser sends to us that is called log data. This log data may include information such as your computer’s internet protocol (“IP”) address, browser version, pages of our service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies
Cookies are files with small amounts of data that are commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Our website uses these “cookies” to collect information and to improve our service. We also use other tracking scripts to further analyse and expand on the data for marketing purposes.
Special and/or sensitive personal data
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old, unless they have permission from their parents or guardians. However, we cannot verify the age of a visitor. We therefore recommend that parents be involved in their children’s online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at finance@matrixframe.nl, and we will delete this information.
Matrix Frame BV processes your personal data for the following purposes:
- Handling your payment
- Sending our newsletter
- Calling or emailing you if necessary to carry out our services
- Informing you about changes to our services and products
- Offering you the possibility to create an account
- Delivering goods and services to you
We employ third-party companies and individuals due to the following reasons:
- Analyzing your behavior on the website to improve the website and tailor the offer of products and services to your preferences
- Tracking your browsing behavior across different websites to tailor our products and services to your needs
- Processing personal data if we are legally obliged to do so, such as data we need for our tax return
We want to inform our website and webshop users that these third parties have access to your personal information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purposes.
Automated decision-making
Matrix Frame BV does not use computer programs or systems that make decisions based on automated processing about matters that can have (significant) consequences for individuals.
Security
We value your trust in providing us with your personal information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to other sites
Our service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and take no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Accessing, modifying, or deleting data
You have the right to access, correct, or delete your personal data. You can do this yourself through the personal settings of your account. Additionally, you have the right to withdraw any consent for data processing or object to the processing of your personal data by our company, and you have the right to data portability. This means you can submit a request to us to send the personal data we have about you in a computer file to you or another organization you specify. If you wish to exercise your right to object and/or right to data portability or have other questions/comments about data processing, please send a specified request to us. To ensure that the request for access was made by you, we ask you to include a copy of your identity document with the request. In this copy, please black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. Matrix Frame BV will respond to your request as soon as possible, but in any case, within four weeks. Matrix Frame BV also wants to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.
Secure personal data
Matrix Frame BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe that your data is not properly secured or there are indications of misuse, please contact our customer service.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
Contact
Mrs. America is the Data Protection Officer of Matrix Frame BV – Mobile Light Box.
She can be reached via finance@matrixframe.nl
+31620727256
Office location:
Matrix Frame BV (Mobile Light Box)
Flevoweg 27
2318 BZ Leiden
The Netherlands
Warehouse location:
Matrix Frame BV (Mobile Light Box)
Flevodwarsweg 13
2318 BW Leiden
The Netherlands